It's common to assume there might be consequences for submitting a patient safety report. Michigan Medicine has a zero-tolerance policy for retaliatory behavior. It's important that house officers do their part to improve the culture of safety. You should have a low threshold for submitting reports.

Please see the following FAQ for more information and instructions on submitting:

Patient Safety Reports

How to submit a report as a House Officer, including anonymously.

FAQ Article # 00ADF

Any faculty/staff can submit a patient safety report about any patient safety concern. Reports are not punitive and can be submitted anonymously. House Officers are encouraged and urged to submit whenever a patient safety concern arises.

View: Instructions on Submitting a Patient Safety Report

• Patient Safety Reports are not punitive and can be submitted anonymously.
• Any faculty/staff can submit to express a safety concern
• The goals are to uncover and address underlying systemic issues and improve safety culture.
• Michigan Medicine Policy protects you from any consequences of your submission. There is zero tolerance for retaliatory behavior.
• You cannot be penalized for submitting a report and are always encouraged to submit whenever a concern arises.
• House Officers should have a low threshold to submit reports!
  • At minimum, various quality groups will be aware of the issue.
  • At maximum, the hospital system will change for the better.

All safety reports are reviewed by Patient Safety Event Team (PSET); certain reports are chosen for further discussion. You may be asked to provide feedback or information — or serve on a review team. House Officer perspective and insight is essential. Serious Safety Events (significant harm) undergo comprehensive review to develop action plans.